FAQ
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FAQ
Everything You Need to Know About Working with Mahra Minerals
We’ve compiled a list of the most common questions to help you better understand our services, operations, and values. If you don’t see your question here, feel free to contact us directly.
General Questions
Mahra Minerals specializes in the ethical sourcing, processing, and global distribution of high-quality minerals and raw materials for industrial use.
Our head office is located in Dubai, United Arab Emirates, with operations and logistics networks that extend globally.
Yes, Mahra Minerals operates multiple mining sites under direct control, ensuring full transparency and quality assurance throughout the sourcing process.
Product & Services
Absolutely. Every shipment is inspected and tested to meet international quality and safety standards.
Yes. We offer tailored sourcing solutions based on client specifications, including material grade, quantity, and delivery preferences.
We supply a wide range of minerals including but not limited to:
Iron Ore
Copper Ore
Bauxite
Limestone
Manganese
Gypsum
Logistics & Delivery
Yes, Mahra Minerals provides global shipping solutions with full logistics support, including port handling and customs documentation.
Delivery timelines vary depending on the destination and quantity ordered. Typically, standard orders are processed and shipped within 2–4 weeks.
Partnership & Contracts
Yes. We offer flexible short- and long-term contracts to meet the needs of our partners and industrial buyers.
We welcome new partnerships. Please contact our business development team at support@mahraminerals.com for more information.
Compliance & Ethics
Yes, Mahra Minerals operates as a direct-mandate supplier, removing intermediaries and ensuring transparency and cost-efficiency for our clients.
We follow strict environmental and social responsibility policies, ensuring fair labor practices, safe working environments, and minimal ecological disruption at every site.
Payments & Pricing
We accept bank transfers, letters of credit (L/C), and other internationally accepted payment methods based on client agreement.
Yes, we encourage clients to request a formal quote by contacting us with their specific requirements.
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